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Pricing

Upfront. No hidden fees.

List prices below. Stripe invoices control if they differ for a department. Self-serve — add optional setup if you want. We can help: email sales@turnoutops.com. Yearly billing ~10× monthly available.

Foundation

$25/mo · $250/yr

Call logging already lived on paper — sheets, binders, and a folder on the desk. It worked until you needed the year at a glance, or grant time meant digging.

  • Call Log — log calls the way a small department actually works
  • Insights — volume by type, town, and month, plus pace and projections from your own history
  • Department Calendar — Training, Mandatory Training, Meetings, Maintenance, and Events, with roster attendance and year-end hours
  • Grants tracking — AFG, FP&S, SAFER, or any other program, in one register
  • Dashboard, members roster, apparatus, and department settings

Calendar and Grants are Foundation modules. They are not necessarily in the sidebar — Calendar is its own hub, and Grants lives with the station desk rather than as a required nav item.

Session hours from calendar attendance stay in Foundation. Tracking who is complete on required courses is the Training add-on — it does not replace paper sign-ups or physical signatures when those are required.

See Foundation on the product page

Add-ons

Live and available to add to Foundation. Not labeled coming soon. Full Ops is Checklists + Inventory + Training; a mid-cycle upgrade prorates instead of stacking a second checkout.

Checklists

Available

$15/mo · $150/yr

Truck checks already lived on paper — clipboards and binders on the apparatus. Turnout Ops brings those same checks onto a phone or the desk.

What’s included

Inventory

Available

$10/mo · $100/yr

Stock and expirations already lived in a binder or a cabinet. Turnout Ops puts them on the station desk, with dates you can see.

What’s included

Training

Available

$10/mo · $100/yr

Leadership should see required courses at a glance — who is complete, and who still needs sign-off.

What’s included

Full Ops

Available

$50/mo · $500/yr

If you need checklists, inventory, and training together, buying them one at a time should not mean paying twice.

What’s included

One-time services

Optional help. Prices and what’s included are listed — no surprises. Subscription is separate ($25/mo Foundation).

Department setup

$49 one-time

Optional help: we configure your department in Turnout Ops and walk you through it on a short call (about 30–60 minutes of our time).

Exactly what’s included

  • Create your department account and invite 1–2 admins
  • Set call types (standard A–H, or adjust labels with you)
  • Add your town / location list
  • Add apparatus names if you send a short list
  • Upload logo and basic department settings (if you provide them)
  • 15–20 minute screen-share: Call Log, Calendar, Members, Insights

Not included: historical call import (see next), ongoing admin work, or custom software development.

Request setup

Call history import

$99 one-time

Optional help: we take your old call history (spreadsheet or export), clean it, and load it so Insights — including pace and year-end projections — work on day one.

Exactly what’s included

  • You send a Sheet / Excel / CSV export of past calls
  • We map types and towns to your department lists
  • We scrub street addresses out of notes for privacy
  • We import into your Call Log and confirm counts with you
  • Unlocks Insights pace & projections from your real history
  • Standard size: up to about 3,000 rows (larger jobs quoted first)

Not included: fixing incomplete source data we can’t read, or rebuilding paper logs from scratch.

Request import

Setup + call history import: $129 one-time

Both services together (vs $49 + $99 if bought separately). We confirm the total before work starts.

Request setup + import

Start on your own, or we can help

Self-serve — add optional setup if you want. We can help if you’d rather not do it yourself.